Is the entire facility clean?
How do the current boarders appear?
Does the boarding team discuss pet care and seem to have a genuine interest in it?
What type of food will your pet be fed?
How long will your pet have to exercise/play each day?
Can they guarantee that your pet will be socialising with social and safe pets?
What are the cleaning routines like?
What shelter is provided day and night?
What type of bedding will they have?
What is the security like?
What is the process if your pet becomes unwell?
How long until you or a Veterinarian will be contacted?
What are the vaccination rules?
Did they ask about your pet’s behaviour or needs?